McAfee® TechMaster Concierge Services supports your entire family of devices. You’ll gain the confidence of knowing support is available whenever you need it with our unlimited subscription package for a full year.
Windows® | macOS® | Android™ | iOS®
That you are always there when i need you and that your people are always calm as I usually call when I'm excrement frustrated and then i remember I have all your resources
Staff is professional, listens to my problem completely. Then resolves the situation along with explaining what has happened and how it has been resolved. I trust their knowledge and how they respect also my privacy.
Your employee had the most patience with me and was very polite. I am not very computer savvy so this meant a lot to me. He fixed my problem.
I really like the fact that the technicians are very competent in the service that they provide. I also like the fact that I can hang up the phone and sit back and relax while the technician does the work for me. It is great to have any of my problems and concerns resolved to my satisfaction.
I struggled trying to solve a problem with printing format. Didn't know if McAfee would help but I gave a call and your tech did help, solved the problem in minutes. I was so impressed by her skill and gracious manner. I cannot say enough good things about her.
My technician worked very hard on understanding exactly the problems I was having. And the explanations for doing anything were very easy to follow for someone like me that does not do much technical work any longer.
The troubleshooting was extensive and it resulted with a result which appeared to fix the troublesome problem. The persistence and expertise of the tech was impressive.
Each time I have needed assistance, your team members are so patient and kind. Each person that I have talked with seems to enjoy what they do, and they take their time to help me. It's wonderful to talk to a real person!
The technician told me what he was doing the entire time. Even though I know nothing about computers, it was nice to have what he was doing explained.
Their knowledge of the product and I like that they can come in and take over on my laptop and fix things for me. Its so much faster than me fumbling around
TechMaster offers a range of services for all your hardware and software installation needs.
Home network setup
Connecting your devices has never been easier. Get in touch with our TechMasters to set up your home network and connect all of your devices.
Keep your family safe and secure online
Detect and resolve network issues
Online gaming without the lag
1 Time
Home network setup
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Device setup
We walk you through personalization, network connectivity, and make sure you get the most out of your new tablet, gaming console, smartphone, or other connected device.
Increase security & stability with updates
Connect to a network
Make devices unmistakably yours
1 Time
Home network setup
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Software installation
Our TechMasters make sure your software is installed and working properly so you can get back to enjoying your computer.
Productivity software
Email and Communication software
Entertainment apps
1 Time
Express installation
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TechMaster helps fix computers, smart home devices, apps and operating systems.
PC Tune-up
Don’t let a slow PC hold you back. We make it easy to schedule a PC Tune Up with an expert to help with all your computer concerns.* Available for PC only.
Schedule your maintenance
Optimize your PC
Speed up your web experience
1 Time
PC Tune-up
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Operating system issues
If your computer is impossible to use due to constant crashes, errors, or connectivity issues, call us! We take a deep dive with you to resolve your most complex computer issues.
Software and app crashes
Problems with peripherals
Operating system issues
1 Time
Tech support for PC/Mac
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Virus/Malware removal
If you need a virus removed, it’s easy to chat with one of our security experts over the phone or online. They’ll work with you to remove viruses, malware, and other threats.
Detect and remove viruses
Keep your PC up to date
Clean and secure your PC
1 Time
Per incident
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IoT & Smart devices
Our TechMasters are here to walk you through personalization, network connectivity, and more to make sure your smart home devices are connected and working properly.
Product explanation
No fuss set-up
Troubleshooting
1 Time
Support for an IoT device of choice
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